Red and purple antique-style ornate metal key on white background.

Certified, audited, regulated.
‍That’s the real deal.

OptiComm.AI is built and operated under six ISO management systems and aligned with the EU's strictest digital regulations, including the AI Act, GDPR, NIS2, and DORA.

Six standards, one operating system.

Every ISO certificate is granted by an accredited body and renewed through annual surveillance audits. Certificates and summaries are available on request.

NATCERT ISO 27001 certification badge featuring an eagle in a circular emblem.
ISO/IEC 27001
Information Security Management
‍Our information security program is independently certified. Risk assessment, access control, encryption, monitoring, and incident response are all run against an auditable framework.
NATCERT certification badge displaying ISO 27018 standard with eagle emblem.
ISO/IEC 27018
Protection of PII in Public Clouds
‍When we process personal data in cloud environments, we apply the additional controls ISO 27018 requires for transparency, consent, and customer ownership of data.
NATCERT certification badge with eagle logo stating ISO 42001 Organization Standard.
ISO/IEC 42001
AI Management System
‍The first international standard for AI governance. We run a documented AI Management System covering risk, lifecycle, transparency, and human oversight for every agent.
NATCERT organization certification badge for ISO 9001 quality standard with eagle emblem.
ISO 9001
Quality Management
‍Our processes for delivery, support, and continuous improvement are certified to the world's most adopted quality standard, so service quality is measured, not promised.
NATCERT certification badge with eagle graphic and text ISO 20000-1 standard.
ISO/IEC 20000-1
IT Service Management
‍Change, incident, problem, and service-level management are run to ISO 20000-1, so production changes are controlled and customer-impacting events are tracked end to end.
Black and white ISO 22301 certification badge with an eagle and NATCERT lettering.
ISO 22301
Business Continuity Management
‍We maintain tested business continuity and disaster-recovery plans so the platform keeps serving customers through disruption, with documented recovery objectives.

Compliant with the laws that matter

Our control framework maps to the EU AI Act, GDPR, NIS2, and DORA. Here is what that means in practice for your security and procurement teams.

Regulation (EU) 2024/1689
EU AI Act
Sets the EU's risk-based rules for AI systems and General-Purpose AI models, including transparency, oversight, and documentation duties.
  • Risk classification of every agent use case
  • End-user disclosure: callers are told they are speaking with an AI
  • Human-in-the-loop on high-impact actions
  • Technical documentation, model cards, and incident logs kept current
  • Aligned with our certified ISO/IEC 42001 AI Management System
Responsible AI statement
Regulation (EU) 2016/679
GDPR
Governs all processing of personal data of people in the EEA, with strict rules on lawful basis, purpose limitation, transparency, and data subject rights.
  • Lawful-basis register and Records of Processing maintained
  • Data Protection Officer appointed (Camelia Naluca)
  • DPIA performed on AI processing activities
  • EEA-first hosting; SCCs for any sub-processor outside the EEA
  • Data subject request workflow with 30-day SLA
Privacy PolicyData Processing Agreement
Directive (EU) 2022/2555
NIS2 Directive
Raises the EU baseline for cybersecurity of essential and important entities, including digital service providers and their supply chains.
  • ISO 27001 controls mapped to NIS2 Article 21 measures
  • 24-hour significant-incident notification workflow
  • Supply-chain risk assessment for every sub-processor
  • Annual penetration testing and continuous vulnerability management
  • Board-level reporting on cybersecurity posture
Regulation (EU) 2022/2554
DORA
Digital Operational Resilience Act for the EU financial sector, including the ICT third-party providers that serve regulated entities.
  • ICT risk management framework documented
  • Third-party ICT register, including sub-processors and tooling
  • Resilience testing schedule with threat-led scenarios
  • Incident classification ready for financial-sector customer reporting
  • Contractual building blocks aligned with DORA Article 30

Independent, recurring, fully transparent.

Independent audits
Annual surveillance audits by an accredited certification body, with three-year recertification cycles for every ISO standard.

Penetration testing
External penetration tests run annually and on every major release, with remediation tracked against severity and SLA.

Sub-processor transparency
Every sub-processor we use is published, with location and purpose. Customers are notified before any material change.

Everything your security team will ask for.

We respond to security questionnaires and document requests from prospective and active customers.

  • ISO certificates (PDF)
  • Statement of Applicability (under NDA)
  • Latest penetration-test executive summary
  • Data Processing Agreement
  • Sub-processor list
  • AI transparency statement

Need something specific?

We are used to enterprise procurement and regulated industries.

Contact securityContact legal