This page lists the third-party sub-processors that OPTICOMM AI S.R.L. ("OptiComm") engages to process personal data on behalf of its customers in connection with the Services, as referenced in our Data Processing Agreement.
We impose data protection obligations on each sub-processor that are no less protective than those in our DPA, and we remain responsible for their performance. Where a sub-processor is located outside the EEA, transfers are protected by an adequacy decision or the EU Standard Contractual Clauses with supplementary measures as needed. Where available, we use EU-based processing regions.
How to stay informed of changes: We provide at least 30 days' notice before adding or replacing a sub-processor, giving customers the opportunity to object on reasonable data-protection grounds. To subscribe to change notifications, email privacy@opticomm.ai.
Infrastructure and hosting
Sub-processor
Service provided
Processing location
Transfer mechanism
Amazon Web Services (AWS)
Cloud hosting / infrastructure
EU region(s)
Adequacy / SCCs as applicable
Google Cloud (Google Cloud EMEA / Google Ireland)
Cloud hosting / infrastructure
EU region(s)
Adequacy / SCCs as applicable
Microsoft Azure (Microsoft Ireland Operations)
Cloud hosting / infrastructure
EU region(s)
Adequacy / SCCs as applicable
AI / machine-learning providers
Sub-processor
Service provided
Processing location
Transfer mechanism
OpenAI
Large language model / inference; transcription
EU and/or US
SCCs + supplementary measures
Anthropic
Large language model / inference
EU and/or US
SCCs + supplementary measures
Google (Vertex AI / Gemini)
Large language model / speech services
EU and/or US
Adequacy / SCCs as applicable
ElevenLabs
AI voice synthesis (text-to-speech)
EU and/or US
SCCs + supplementary measures
Voice / telephony
Sub-processor
Service provided
Processing location
Transfer mechanism
Twilio
Telephony / call connectivity for AI voice agents
EU and/or US
SCCs + supplementary measures
Operations
Sub-processor
Service provided
Processing location
Transfer mechanism
Google (Analytics / Workspace)
Website analytics; business email
EU and/or US
Adequacy / SCCs as applicable
NVIDIA is a startup-program partner (NVIDIA Inception), not a data sub-processor, so it is intentionally not listed here. Cloud GPU/compute used for AI is provided through the cloud infrastructure providers above.
Change log
Sub-processor
Service provided
Processing location
Initial publication
March 31, 2026
March 31, 2026