One AI agent per customer learns the rhythm of every account, fuses external signals, and tells your reps exactly who to call, before the buyer would have even called you.
Prediction accuracy at month 12
Models calibrated daily, per account
Bella Vista Restaurant
Customer of NordEx Wholesale
Next order in
3 days
Predicted value
€4,820
+12% vs last order
Predicted products
External Signal Fusion
StreamingWeather
Heatwave incoming, beverages +28%
Calendar
Long weekend Fri-Mon
Demand
Frozen category trending in region
Market
Competitor stockout flagged
How it works
Plug into your ERP, CRM, ecommerce, any system of record. Live in days, not quarters.
A dedicated model trains per customer, order cadence, basket shape, channel preference.
Surfaces the next order, the at-risk account, the cross-sell window, before the rep would.
Same prediction engine, tuned to your domain. Switch industries to see the patterns and the actions it triggers.
Data in
Per-customer intelligence agent
Learns the rhythm of every account
Predicts the next reorder per SKU, per outlet, before the rep would have spotted the gap.
Detected patterns
Actions out
Restock call
Voice outreach with predicted basket
Reorder reminder
Personalised email + WhatsApp
Auto-cart
Pre-fill order in the portal
External Signal Fusion
StreamingWeather
Heatwave incoming, beverages +28%
Calendar
Long weekend Fri-Mon
Demand
Frozen category trending in region
Market
Competitor stockout flagged
Weather, calendars, regional demand, competitor moves, every external signal that affects ordering is fused into the per-customer model, so predictions are right even on the weird weeks.
Every call, every order, every no-show feeds back. Models retrain on real outcomes, every day, so the system gets sharper the longer it runs your accounts.
Self-improving accuracy
Live94%
Current
+32%
Improvement
50+
Models
Use cases
The morning queue, ranked by predicted order value and urgency. No more guessing who's hot.
Account agents flag the silent drift weeks before traditional indicators would have.
Surfaces the next product, the next basket, the moment the customer is most likely to buy.
One AI agent. Per customer. Live in days.
One dedicated agent per customer. Voice, WhatsApp, email. Always on, infinitely scalable.
Every customer in your book gets their own agent. Scale is not a line item.
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Brands shipping revenue with OptiComm today