Sub-processors
Last updated: March 31, 2026
This page lists the third-party sub-processors that OPTICOMM AI S.R.L. ("OptiComm") engages to process personal data on behalf of its customers in connection with the Services, as referenced in our Data Processing Agreement.
We impose data protection obligations on each sub-processor that are no less protective than those in our DPA, and we remain responsible for their performance. Where a sub-processor is located outside the EEA, transfers are protected by an adequacy decision or the EU Standard Contractual Clauses with supplementary measures as needed. Where available, we use EU-based processing regions.
How to stay informed of changes: We provide at least 30 days' notice before adding or replacing a sub-processor, giving customers the opportunity to object on reasonable data-protection grounds. To subscribe to change notifications, email privacy@opticomm.ai.
Infrastructure and hosting
| Sub-processor | Service provided | Processing location | Transfer mechanism |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting / infrastructure | EU region(s) | Adequacy / SCCs as applicable |
| Google Cloud (Google Cloud EMEA / Google Ireland) | Cloud hosting / infrastructure | EU region(s) | Adequacy / SCCs as applicable |
| Microsoft Azure (Microsoft Ireland Operations) | Cloud hosting / infrastructure | EU region(s) | Adequacy / SCCs as applicable |
AI / machine-learning providers
| Sub-processor | Service provided | Processing location | Transfer mechanism |
|---|---|---|---|
| OpenAI | Large language model / inference; transcription | EU and/or US | SCCs + supplementary measures |
| Anthropic | Large language model / inference | EU and/or US | SCCs + supplementary measures |
| Google (Vertex AI / Gemini) | Large language model / speech services | EU and/or US | Adequacy / SCCs as applicable |
| ElevenLabs | AI voice synthesis (text-to-speech) | EU and/or US | SCCs + supplementary measures |
Voice / telephony
| Sub-processor | Service provided | Processing location | Transfer mechanism |
|---|---|---|---|
| Twilio | Telephony / call connectivity for AI voice agents | EU and/or US | SCCs + supplementary measures |
Operations
| Sub-processor | Service provided | Processing location | Transfer mechanism |
|---|---|---|---|
| Google (Analytics / Workspace) | Website analytics; business email | EU and/or US | Adequacy / SCCs as applicable |
NVIDIA is a startup-program partner (NVIDIA Inception), not a data sub-processor, so it is intentionally not listed here. Cloud GPU/compute used for AI is provided through the cloud infrastructure providers above.
Change log
| Date | Change | Effective |
|---|---|---|
| March 31, 2026 | Initial publication | March 31, 2026 |