For restaurants, bistros and cafes
Friday, 20:00, full house. The phone still gets answered.
Takes bookings and answers guests, even at night. Tomorrow's list is ready by morning.
Sound familiar?
Typical moments, written as examples.
One missed call on a Friday evening is one empty table, plus the friends who would have come with them.
"At 8pm on a Friday nobody has a free hand. The phone rings out and that table goes elsewhere."
"Half the calls are "do you have a table tonight" and "is there parking"."
"People plan Saturday dinner on Thursday night, after we close."
Solved by your receptionist
- Table bookings and changes
- Menu, allergens and prices
- Opening hours, address, parking
- Delivery and takeaway questions
- Waiting list when you are full
Always passed to a person
- Events and big groups
- Complaints
- Special requests for the kitchen
- Anything you mark as "always to a human"
19:30 to 10:00
A night with your receptionist
Your team stays at the tables. Every call still gets a friendly answer.
- 19:30
Rush hour starts
Your team serves. Your receptionist answers.
- 20:04
Table for 4, Saturday
Booked, confirmation text sent.
- 01:10
"Do you have vegan dishes?"
Answered from your menu.
- 10:00
Your brief is ready
22 calls, 9 bookings, 1 event to confirm.
10:00. Chairs down. Tonight is already booked.
Who called, what each person needs and what to do first, sorted by urgency. No voicemails to dig through.
Your morning brief
- UrgentAna R., 20:26
Birthday for 25, next Saturday
Next: Call back with a menu offer
- TodayTonight
9 new bookings, 31 guests
Next: Check the floor plan
- TodayMihai S., 22:03
Nut allergy at Friday table
Next: Tell the kitchen
- Can wait11 callers
Hours, menu, parking
Next: Answered, nothing to do
Example brief. Yours is built from your real calls.
What a call sounds like
Three example calls in your world.
A booking during the rush
Solved by the receptionist
Read the conversation
- GuestDo you have a table for four on Saturday around 7:30?
- ReceptionistYes, 19:30 for four is free. Inside or on the terrace?
- GuestTerrace.
- ReceptionistBooked. You will get a confirmation text now.
A party of 25
Handed to the manager
Read the conversation
- GuestI want to book a birthday for about 25 people.
- ReceptionistLovely. Which date, and do you want a set menu? I will pass it to our manager, who will call you tomorrow morning.
"Is it gluten free?"
Answered in 20 seconds
Read the conversation
- GuestDo you have gluten free pasta?
- ReceptionistYes, every pasta on the menu can be made gluten free. Tell the waiter when you order.
The phone menu says "press 1". Your receptionist says "Hi, how can I help?"
| Phone menu | Call center | OptiComm receptionist | |
|---|---|---|---|
| Answers at 2am and on Sunday | Menu only | Extra cost | Yes |
| Wait time | Menus and hold | Queue at peaks | None, every call at once |
| Understands what people say | Press 1, 2, 3 | Yes | Yes, in their language |
| Knows your business | No | Script, after training | From your website, day one |
| Solves simple calls itself | No | Yes | Yes |
Live in three steps
Add your website
We learn your services, hours and answers in about a minute.
Test your receptionist
Call it on your private link and adjust what it says.
Switch it on
It solves what it can and hands the rest to your team.
Simple prices. Try free first.
Build and test your receptionist for free. Pick a package only when you like it. Prices in EUR, VAT not included.
Start
EUR 249/month
- 3,000 minutes per month
- EUR 0.15 per extra minute
- Up to 3 receptionists
- 1 phone number
Business
EUR 449/month
- 6,000 minutes per month
- EUR 0.13 per extra minute
- Up to 5 receptionists
- 2 phone numbers
Pro
EUR 800/month
- 12,000 minutes per month
- EUR 0.11 per extra minute
- Up to 10 receptionists
- 3 phone numbers
Questions
Do I have to replace my phone system?
No. It sits in front of your current line. It handles what it can and passes everything else to your team.
Can it work with my booking system?
It can take bookings into a simple list from day one. Connecting your booking tool is part of the setup after you test it.
Which languages does it speak?
Romanian and English naturally, plus German, French, Spanish, Italian and Portuguese.
How do I try it?
Add your website above. We build the receptionist and give you a private link where you can call it, adjust it and switch it on.
Hear yours tonight.
Add your website and call your own receptionist in about a minute.
Or book a 15 min call with us